At a Glance
- This contact page is not an emergency service.
- If you or another person may be experiencing an emergency in the United States, call 911 immediately.
- Do not use this form to request emergency assistance, medical advice, or urgent product support.
How Can We Help?
Use the contact form for general questions about Aging in Place Index, the website, or our published research.
Contact us with questions about:
- The platforms included
- Qualification requirements
- AI Consensus Fit Reviews
- Dataset versions
- Research limitations
- Platform disagreement
Before submitting a question, you may find the answer in:
- Research Methodology
- Platforms We Analyze
- Data and Research Limitations
- Factual Corrections and Company Updates
Report:
- Outdated pricing
- Discontinued products
- Changed product features
- Incorrect service areas
- How the rankings are calculated
- How We Rank
- Incorrect company information
- Affiliate relationships
- Display advertising
- Navigating the website
- Personal-information questions
- Undisclosed compensation
Send Us a Message
Do not submit sensitive medical information, financial account details, government identification numbers, passwords, or other information that is not necessary to address your request.
- Your name
- Email address
- Company or organization
- Subject
- General question
- Research or methodology
- Factual correction
- Company update
- Commercial partnership
- Advertising or sponsored content
- Accessibility issue
- Privacy request
- Editorial concern
- Technical problem
- Other
- Page URL (Optional, but recommended for questions involving a specific report or page)
- Company or product involved
- Your message
- Supporting URL
- File attachment
- Is this an urgent safety concern?
- Yes
- No
What to Expect After Contacting Us
Messages may be reviewed according to their subject, materiality, and relevance.
Priority may be given to inquiries involving:
- Material factual errors
- Ranking-calculation errors
- Privacy concerns
- Accessibility barriers
- Misleading advertising
- Significant technical problems
Aging in Place Index does not guarantee a response to every submission.
We may not respond to:
- Requests to purchase a ranking
- Requests to remove a competitor
- Unsupported demands for favorable coverage
- Repetitive submissions
- Abusive or threatening messages
- Requests unrelated to the website
- Requests for personalized medical or professional advice
Reporting Incorrect or Outdated Information
A useful correction request should identify:
- The exact statement or data point
- Why it is incorrect or outdated
- The proposed correction
- A reliable supporting source
- The date the information changed
- Whether the issue affects safety
A company's disagreement with its ranking does not by itself establish a factual error.
A ranking generally changes only when:
- The ranking calculation was incorrect
- Entity normalization was incorrect
Submit a Correction or Company Update · Read the Corrections and Updates Policy
Information for Company Representatives
Company representatives may contact Aging in Place Index to:
- Provide updated pricing
- Report discontinued products
- Clarify service areas
- Provide current product documentation
- Explain changed contract terms
- Submit an official company response
- Discuss a commercial relationship
Please identify:
- The company you represent
- Your company email address
- The relevant report URL
- The specific information being addressed
- Supporting documentation
Providing information does not give a company editorial control over the report or ranking.
Company-provided claims may be identified as company-provided and may not be independently verified.
Advertising and Commercial Relationships
Aging in Place Index may consider commercial relationships involving relevant aging-in-place products and services.
Potential relationships may include:
- Lead-generation programs
- Cost-per-call programs
- Advertising
- Sponsored content
- Category sponsorship
- Research sponsorship
- Data licensing
- Other commercial arrangements
Commercial relationships do not determine:
- Company qualification
- Platform-appearance counts
- Average listed positions
- Best listed positions
- Ranking order
- Buyer-fit conclusions
- Platform agreement or disagreement
- Affiliate partnerships
- Which companies the AI platforms recommend
Read the Editorial Independence Policy · Read the Affiliate Disclosure · Read the Advertising Disclosure
Media, Research, and Data Questions
Journalists, researchers, analysts, and other publications may contact Aging in Place Index regarding:
- Platform-comparison data
- Ranking trends
- Citation patterns
- Changes in AI recommendations
- Category-level findings
- Published datasets
- Interviews
- Attribution and quotation requests
- Licensing or republication
Please identify:
- Topic
- Requested information
- Intended use
- Relevant deadline
- Contact information
Access to unpublished data is not guaranteed.
Report a Website Problem
Report technical problems such as:
- Pages that do not load
- Incorrect redirects
- Form failures
- Missing images
- Tables displaying incorrectly
- Mobile-layout problems
- Search problems
- Accessibility problems
- Incorrect page metadata
Please include:
- Device
- Browser
- Description of the problem
- Screenshot when helpful
Steps needed to reproduce the issue
- Broken links
- Page URL
We Cannot Select a Product for You
Aging in Place Index publishes general research and comparisons.
We cannot personally determine:
- Whether a walk-in tub is safe for you
- Whether a stairlift will fit your home
- Whether a product is medically appropriate
- Whether a monitoring system is appropriate for a family member
- Whether insurance or government benefits will cover a product
- Whether a contractor or installer is qualified
- Whether a particular product will prevent injury
Use the relevant consensus index as a starting point, verify current information directly, and consult an appropriate professional when necessary.
- Which medical alert system you should purchase
Read the Medical and Safety Disclaimer
Publisher Information
Publisher: Mark Huntley
Business location: United States
Aging in Place Index operates independently from the AI platforms included in its research. The platforms do not sponsor, approve, verify, or endorse our reports unless a page expressly states otherwise.
Important Contact Limitations
Contacting Aging in Place Index does not create:
- A healthcare relationship
- An attorney-client relationship
- A contractor-client relationship
- A fiduciary relationship
- A confidentiality agreement
- An obligation to publish submitted information
- An obligation to change a page or ranking
Do not send confidential business information, protected health information, trade secrets, passwords, financial account information, or other sensitive data unless specifically requested through an appropriate secure process.
Unsolicited submissions may not be treated as confidential.
Contact the Appropriate Team
Use the contact form to submit a general, research, commercial, accessibility, privacy, or technical inquiry.
Use the dedicated correction process when reporting inaccurate or outdated information.
For immediate emergencies in the United States, call 911.